2022 Annual Social Responsibility Report of Zhejiang Nuojin Electrical Appliance Co., Ltd.

2022 Annual Social Responsibility Report of Zhejiang Nuojin Electrical Appliance Co., Ltd.

 

 

 

• Responsibility Management

(1) Social Responsibility Philosophy

Nujin Electrical is committed to becoming a modern enterprise in China that leads in technology, boasts reliable quality, and delivers outstanding service. The company takes quality as its lifeblood and strives toward the new goal of zero defects; focuses on production to introduce a new concept of reducing manufacturing costs; regards sales as its core, embracing a new philosophy of providing exceptional customer service; and places people at the heart of its operations, with customer satisfaction as its highest priority. We are moving steadily toward our corporate goals of informatization, intelligence, modernization, and internationalization.

(2) Stakeholder Communication

Based on its own business and operational characteristics, Nokin Electrical uses a scientific approach to identify its stakeholders, continuously strengthens communication and exchange, and gains a deeper understanding of the expectations of various parties in the field of social responsibility. It actively responds to and addresses the issues that matter most to each stakeholder through practical social responsibility initiatives, promotes stakeholder engagement, and proactively builds harmonious and mutually beneficial stakeholder relationships.

Stakeholders	Requirements and Expectations	Communication methods
Government	Operate in compliance with the law; Comply with business ethics; Ensure the safe and stable operation of production; Actively promote employment	Comply with all applicable laws and regulations and pay taxes in accordance with the law. Cooperate in carrying out social governance work; Strengthen safety production management; Actively create employment opportunities.
Employee	Safeguard legitimate rights and interests; Provide occupational health and safety protection; Provide career development and promotion pathways; A comfortable work and rest environment	Complies with all relevant national regulations; Provide a healthy and safe working environment and provide necessary training on what you need to know and be able to do. Offer specialized, personalized career training and advancement pathways;
Customer	Honest and trustworthy business practices; Provide high-quality, reliable products; Provide high-quality service	Honest and trustworthy, serving our customers; Provide products and services that meet customer needs and expectations; Establish a customer service hotline.
Partner	Comply with business ethics; Fair competition; Fair, just, and transparent procurement; Provide relevant guidance and support.	Carry out procurement work as the person in charge; Engage in supply chain collaboration
Environment	Implement domestic and international energy conservation and emission reduction policies and regulations; Implement green management and green operations; Protect the ecological environment	Establish a green management organizational system for the company; Carry out energy conservation and emission reduction efforts comprehensively; Carry out green design, green manufacturing, and green service initiatives; Implement green office practices; Practice green philanthropy
Society and the public	Support social公益 causes	Carry out volunteer activities; Participate in charitable activities and actively engage in public welfare endeavors.

(3) 2022 Annual Responsibility Outcomes

Honorary Title	Award Ceremony Time	Awarding organization
Member Units of the Yueqing City Human Resources Service Industry Association	2022	Yueqing City Human Resources

 

Three, Nogin Releases “Made in Zhejiang” Standard

Since its establishment, Nuojin has been deeply rooted in the electrical and electromechanical industry, continuously innovating and enhancing its technological capabilities, keeping pace with market trends, and optimizing its product portfolio. It was among the first to introduce its “thread-clamping-type terminal blocks” into the electrical industry. The company owns a series of independently developed terminal block production equipment, including stamping and tapping machines, with production efficiency several times higher than that of other domestic enterprises. The terminal products manufactured by the company exhibit excellent consistency and, compared to similar products, offer significantly improved torque performance. 40% Thread concentricity improved. 0.05mm The end-product terminals used by customers have a defect rate of zero on the automated assembly line. 0PPM The company’s R&D and production efficiency in terminal devices are among the leading in China, with an annual output capacity reaching... 100000 Ten thousand PCS 。

In terms of developing standards for terminal products, neither domestically nor internationally has a clear standard yet been established specifically for “thread-clamp-type terminals for household and similar applications.” As an industry “hidden champion” enterprise, drawing on extensive input from relevant authorities, testing institutions, standardization management bodies, and industry experts, and leveraging the company’s accumulated technological expertise in the terminal field, we have begun drafting a group standard under the “Made in Zhejiang” initiative. 2019 The Zhejiang manufacturing standard “Threaded Clamping Type Terminal Blocks,” drafted by the annual lead author, has been officially released.

2020 Nogin passed the national laboratory test. CNAS Reviewed and obtained the laboratory. CNAS Qualifications. Over the next three years, the company will increase its investment in testing equipment and personnel training, and continue to expand its laboratory. CNAS Recognized scope of qualifications, continuous enhancement of laboratory professionals’ expertise, promotion of improved product quality within the company, and driving technological R&D and testing capabilities across the industry.

IV. The cultivation of hidden champions is beginning to yield results.

Innovation and proactiveness have always been the guiding business philosophy upheld by Nuojin Electrical Appliances. The company actively enhances its technological innovation system, improves its mechanisms for scientific and technological innovation, and strives to build a platform for scientific and technological innovation. 2016 In the year, the company was recognized by the Zhejiang Provincial Commission of Economy and Information Technology as a Hidden Champion Cultivation Enterprise, as of... 2022 At the end of the year, the proportion of R&D personnel at Nuojin Electrical Appliances. 18% has laid a solid institutional foundation and intellectual support for building innovative enterprises. As of... 2022 By the end of the year, the company has granted a total of: 123 This patent, 3 Invention patent, utility patent 70 Item, design patent 50 This initiative has promoted the application of the company’s electrical and terminal products in the domestic market. 2022 The company achieved total operating revenue for the year. 2.99 100 million yuan, achieving operating profit 2600 10,000 yuan, an increase compared to the same period last year.

 

 

List of Authorized Invention Patents Obtained by Nuo Jin Electric Appliances

Serial number	Patent Name	Patent number	Category
1	A lockable wiring terminal	201810695350.2	Invention patent
2	A terminal block	201810695661.9	Invention patent
3	A rocker switch sliding assembly and its automatic assembly method	201510078424.4	Invention patent

 

V. Nobigold: Quality-Driven Prosperity

(1) The management system is steadily advancing.

Nujin Electrical places great importance on building its enterprise management system and has successively achieved: ISO9001:2015 Quality Management System, TS16949：2016 Quality Management System, Environmental Management System ISO14001:2015 Occupational Health and Safety Management System ISO 45001:2018 Certification, strict adherence to system requirements for quality management, production process control, and outgoing product quality control, as well as production environment and employee health management. General. ERP The system integrates products, devices, orders, production processes, and supply chain links, enabling mutual traceability among process data, quality data, table attribute data, customer order data, and supply chain data. The company adopts a project management approach to product development and applies [something] throughout the product development process. FMEA 、 SPC 、 MSA Using such tools, we are shifting from post-event inspection and handling to proactive design and development processes, conducting failure analysis and risk assessments, and taking appropriate measures to prevent defects from occurring. This helps reduce quality risks, minimize quality losses and quality costs, and enhance product development efficiency, thereby providing a reliable quality assurance that paves the way for further market expansion. The company not only actively promotes and learns quality management knowledge and methods internally but also invites suppliers to join in these efforts, moving quality management and control upstream to ensure product quality.

 

 

 

(2) The customer service system continues to be improved.

To better serve our customers and promptly gather their needs and feedback, Nokin Appliances has established a dedicated customer service hotline. Sales and customer service teams analyze the collected customer and user data and have set up a special task force. QC The improvement team will provide feedback on the analysis results to the R&D department, using them as a basis for product enhancements and as a reference for developing new products. Adhering to the philosophy of “dedicated service, delivering products that give customers peace of mind,” our company is fully committed to helping customers overcome their challenges and resolve their concerns. The company has been honored with the title of “Annual Outstanding Supplier” by Ningbo Bull Electrical Appliances, Chint Building Electrical Appliances, Hongyan Electrical Appliances, and Delixi Group.

 

 

6. Firmly establish awareness of safe production.

The development of the employee team is closely linked to the future of the enterprise. Nujin places great importance on employees’ rights and strictly complies with labor laws and regulations. It has established a comprehensive compensation and benefits system, effectively safeguarding employees’ legitimate rights and interests. Nujin has also set up a well-rounded safety production responsibility system, conducts multi-dimensional safety production training and education, regularly organizes fire drills, and continuously enhances the safety awareness and capabilities of all employees, fostering a culture of safe production and ensuring employees’ occupational health and safety. Nujin has been recognized by the Wenzhou Municipal Administration of Work Safety Supervision as a Level-3 Standardized Enterprise for Safety Production (Mechanical). 2022 Carried out various safety production and occupational health training programs on an annual cumulative basis. 50 Hours, number of people covered 400 Others.

 

7. We emphasize the appropriate selection of talent and place them in suitable positions, while also placing great importance on attracting and nurturing talent.

To support the company’s rapid development and enhance its management level and overall competitiveness, Nujin Electric has established a comprehensive training system that includes onboarding training for new employees and training programs aimed at improving technical skills. A series of training and assessment mechanisms have been developed, creating a mentorship-based personnel development model in which experienced staff guide and train newcomers. 2022 Nuo Jin has conducted a series of training programs centered on the company’s talent pool, totaling— 400 A number of employees participated in various training programs offered by the company, ensuring the stability and innovation of the company’s talent pool.

While placing great emphasis on talent development, the company also prioritizes enhancing employee benefits—for example, presenting women employees with personal care products on “March 8th,” and offering gifts or gift certificates to employees on traditional festivals such as the Dragon Boat Festival, Mid-Autumn Festival, and Spring Festival. Every year... 7~9 Each month, the company provides employees with a high-temperature allowance and distributes cooling herbal tea daily to frontline workers. To foster employees’ sense of competition and teamwork skills, the company organizes skill competitions, team-building trips, and other activities aimed at strengthening team cohesion.

VIII. Social Responsibility

(1) Social Responsibility Philosophy

Nujin Electrical is committed to becoming a modern enterprise in China that leads in technology, delivers reliable quality, and provides outstanding service. The company is rooted in quality, setting new goals for zero-defect performance; driven by production, adopting innovative concepts to reduce manufacturing costs; guided by sales, embracing a new philosophy of delivering exceptional customer service; and centered on people, with customer satisfaction as its highest priority, as it moves toward the corporate goals of informatization, intelligence, modernization, and internationalization. The company actively upholds a core spirit centered on social responsibility, dedicating itself to building strong foundations in areas such as compliance with laws and regulations, corporate integrity, healthy business development, technological advancement, harmonious labor relations, social philanthropy, and environmental stewardship. While achieving solid economic benefits, the company has also earned a strong social reputation. Below are the company’s specific practices in fulfilling its social responsibilities regarding environmental protection and community engagement:

 

(2) Environmental Protection

Nujin Appliances has passed. ISO14001 Environmental management system certification involves rigorously implementing environmental management system standards throughout the entire process of enterprise production, operations, and service activities, promoting energy conservation and emission reduction, and engaging every employee in environmental protection efforts to achieve the company’s sustainable development. Advocating for environmental protection and public welfare is an important component of Nuojin’s sustainable development. This commitment goes beyond merely focusing on energy efficiency and environmental protection in the production process—it also emphasizes the integration of green practices into the hearts and actions of every employee. Adhering to the concept of green office practices, Nuojin Electrical has implemented a series of measures in areas such as power saving, waste sorting, and consumable usage: In summer, office air conditioners will not be set below... 26 ℃, recyclable office cardboard boxes and non-recyclable office waste as well as hazardous and toxic waste are sorted and disposed of separately. Paperless office practices are promoted through... EDM The system handles daily office activities such as approval and notification processes, uses recycled toner cartridges for printers, makes reasonable arrangements for official travel, and promotes video conferencing.

(3) Giving back to society

The growth of Nujin Electrical Appliances would not have been possible without the support and assistance from all sectors of society. Nujin actively engages in public welfare and charitable activities, helping others and giving back to the community. At the same time, it enthusiastically participates in community-building initiatives, dedicating itself wholeheartedly to fostering harmonious community development and sharing the fruits of its corporate growth with the broader public. Nujin relies primarily on government departments, industry organizations, and charitable foundations as key platforms for its philanthropic endeavors. Its main forms of participation in charitable activities include donating to impoverished students, supporting lonely and elderly residents in communities, and contributing to the construction of public facilities in underdeveloped regions. In recent years, Nujin has donated public toilets, libraries, and other public facilities in areas such as Congjiang in Guizhou and Simao in Yunnan, and has provided financial aid to impoverished students.

Year	Public welfare event	Amount
2022	Wengyang Martial Arts Team, Tanxi Town Assistance Funds, Furong Donation, Ximen Village	90,000 yuan